Click here to edit title

Click here to edit subtitle

Sales Policy

Some of the chinchillas you will find on this page may be considered pet quality, others will be breeding quality. I will make sure to explain this with each individual animal or I will explain whether or not the animal should be bred before purchase based on background and how the animal shows at that point in time. Understand, pet quality animals SHOULD NOT be bred. This is only to try to keep quality in the species and to improve quality. Animals that are sold before they are of age to be shown will be considered pet quality only and should not be bred unless evaluated by an experienced judge or rancher. I will explain the background of the chinchilla, but a quality background does not guarantee a quality chinchilla. I wish this were the case, but it doesn't always work out that way. Young chinchillas can be taken to shows after 5-6 months of age so you will have an idea of the quality. Breeding quality animals can also be pets, but most people will not want to pay the price for the quality of the animal. Usually, the higher the quality, the higher the price. 


Sometimes I cull breeders to put in younger animals from my lines. If a female is pregnant and litters here before pick up (even if you have placed a deposit), then the kits stay here as the female was originally bred here. If the female has kits after you pick the animal up, they are yours to do as you wish with, I just ask that you label them as a TIFF animal since they were originally bred at my home. You're welcome to show them, but under my ranch brand.


I accept cash, Venmo, Zelle and Paypal only. If you are paying with Paypal, I do charge tax as well. To place an animal on hold, I require a $50 non-refundable deposit to ensure that the animal will be available for you. That's right, the deposit is NON-REFUNDABLE. If you decide that you cannot get the animal after you have paid a deposit, it is forfeited. Deposit must be paid in full before the animal is placed on hold, otherwise the animal is still listed as available. After the animal is put on hold, you have one month (or until the animal is weaned if too young to go to a new home) to pick the animal up or have it delivered, unless other arrangements are made ahead of time. After that, the deposit is forfeited unless the entire price is paid in full or you make arrangements with me ahead of time. The animal will then go back up for sale. After 30 days of placing a deposit, if you have not picked up your animal, I will begin charging $25 a week for each chinchilla as a boarding fee for care and feed.


If you are under the age of 18, I will need permission from your parents before I can sell to you. You and your parents must both sign a form stating that if the animal is not taken care of, that it will come back to Tiffany's Chinchillas, with no questions asked. The parents must take full responsibility of the animal. This is to stop impulse buys and to make sure the animal will be taken care of if the child decides to change it's mind and send it off to other homes or shelters.


I offer a 7-day health guarantee on the animals that I have personally bred. In actuality, once the animal leaves my possession, I no longer have control over what happens to this animal but I take pride in them and want the customer to be assured that my animals leave here with a clean bill of health. If an animal gets sick within the first 7 days, return the animal back to me and I will consider a replacement depending on the circumstance. If an animal dies within the first 7 days, I require a necropsy to be performed by a vet or lab to consider a replacement animal, refunds will not be given under any circumstance. If you are close enough to me, I can perform a necropsy free of charge but it needs to be performed ASAP after death. I will consider a replacement depending on the results and ONLY if I am at fault. This does not cover accidents or anything that happens on your part.  The cause of death or illness must be proven to be my fault. I cannot guarantee that my animals will get along with the animals that you currently have either. A 30 day quarantine MUST be observed before placing my animals with an animal of your own. This means that if you place your chin in with another and it doesn't get along, goes into shock or is attacked, I will not replace the animal, that is a risk that you take when you purchase the animal. Do not cross species - chinchillas should not be around your cat or dog. On the other hand - I will take back all animals that are sold here. A 50% refund will be given if the animal is returned within the first 7 days, only if the policy is followed. Past the initial 7 days, no refund will be given, but my doors will always be open if an animal needs to be returned. You must pay for all vet bills, labs and necropsies, I am not responsible once the animal leaves my care. If an animal is being shipped, transported or railroaded, the 7 day guarantee does not apply since I am not responsible for the person who is handling the animal - you must take full responsibility from the point it leaves my home no matter the outcome. Surrenders do not come with any guarantee as they are discounted based on unknown genetics.


Every animal that leaves my home will be in excellent condition health wise. I ensure that an animal is healthy before it leaves my home. If your animal becomes sick, I am not responsible for your vet bills. You take on that responsibility as soon as it leaves my care. If you have any concern, you are more than welcome to take the animal to the vet within the first 24 hrs for a check up, but at your cost. I do require that I be contacted if something does happen to the animal so that I will know if there are any genetic defects that I need to be aware of.