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Sales Policy

If you're interested in something in particular, contact me and I may have something available or could put you on a wait list. Prices will be based on color, temperament, conformation, clarity, density, veiling, fur strength, bar uniformity, fur length, size, neck and overall condition as well as the quality of the breeding lines for adults. Prices on babies will be determined by the quality of the parents and the color of the kit. If the animal has been shown, the prices may be adjusted depending on the placement in show. Prices are subject to change at any time. If you are interested in a certain color, I can put you on a waiting list to contact you when I have one available or I can send you to a respectable breeder who may have what you're looking for. 


Non-refundable deposits of 50% of the total and Paypal fees (unless paid by cash) can be placed on an animal as soon as they're listed on this page. All animals are required to stay here until they're at least 8 weeks old, or at my discretion. I have the right to refuse sale to any customer who I believe may not be qualified to take care of these animals. I also have the right to cancel a sale and refund the money at any time if I decide to keep an animal instead of selling it. If I ask you questions, please do not be offended. I may require you to sign a contract depending on your situation; if I do, do not be offended. I may also ask for a form to be filled out with information concerning your situation - again, do not be offended. It is in the best interest of the animal. The last thing I want is for the animal to end up in a home that is not prepared to take care of the animal and it end up in a shelter. I require that these animals be taken care of under my conditions. It is my responsibility to wean out impulse buyers and to make the right decision for the sake of my offspring's care. I do not breed these animals to make money, if that was the case, I'd sell to just anyone.


Some of the chinchillas you will find on this page may be considered pet quality, others will be breeding quality. I will make sure to explain this with each individual animal or I will explain whether or not the animal should be bred before purchase based on background and how the animal shows at that point in time. Understand, pet quality animals SHOULD NOT be bred. This is only to try to keep quality in the species and to improve quality. Animals that are sold before they are of age to be shown will be considered pet quality only and should not be bred unless evaluated by an experienced judge or rancher. I will explain the background of the chinchilla, but a quality background does not guarantee a quality chinchilla. I wish this were the case, but it doesn't always work out that way. Young chinchillas can be taken to shows after 5-6 months of age so you will have an idea of the quality. Breeding quality animals can also be pets, but most people will not want to pay the price for the quality of the animal. Usually, the higher the quality, the higher the price. 


Sometimes I cull breeders to put in younger animals from my lines. If a female is pregnant and litters here before pick up (even if you have placed a deposit), then the kits stay here as the female was originally bred here. If the female has kits after you pick the animal up, they are yours to do as you wish with, I just ask that you label them as a TIFF animal since they were originally bred at my home. You're welcome to show them, but under my ranch brand.


Shipping is currently available via United Airlines which runs $175-200 approximately. Delivery is also available in NC / VA for $25/hour round trip. I can deliver them or try to set up a railroad if you're located pretty far from my location. I usually deliver animals when I'm traveling to shows if you are located along my drive or you can plan to meet me. I do request a $15 delivery charge to help cover my gas if you are meeting me along the way to a show.  I do require that animals are paid for in full plus the delivery fee before I deliver. I have been stood up by customers who did not pay beforehand and I can no longer do this without payment in full via Paypal. No exceptions, sorry. 


I accept cash and Paypal only. If you are paying with Paypal, you must pay the fees that I will incur for using this method. To place an animal on hold, I require a 50% non-refundable deposit of the total amount owed. That's right, the deposit is NON-REFUNDABLE. If you decide that you cannot get the animal after you have paid a deposit, it is forfeited. Deposit must be paid in full before the animal is placed on hold, otherwise the animal is still listed as available. After the animal is put on hold, you have one month (or until the animal is weaned if too young to go to a new home) to pick the animal up or have it delivered, unless other arrangements are made ahead of time. After that, the deposit is forfeited unless the entire price is paid in full or you make arrangements with me ahead of time. The animal will then go back up for sale. After 30 days of placing a deposit, if you have not picked up your animal, I will begin charging $15 a week for each chinchilla as a boarding fee for care and feed.


I do occasionally board animals here for long periods of time. The cost is $10 per week if you bring your own supplies and cage or $15 per week if I provide them. This is less than what any vet or boarding service would charge you per day, much less a week.  


If you are under the age of 18, I will need permission from your parents before I can sell to you. You and your parents must both sign a form stating that if the animal is not taken care of, that it will come back to Tiffany's Chinchillas, with no questions asked. The parents must take full responsibility of the animal. This is to stop impulse buys and to make sure the animal will be taken care of if the child decides to change it's mind and send it off to other homes or shelters.


I offer a 7-day health guarantee on the animals that I have personally bred. In actuality, once the animal leaves my possession, I no longer have control over what happens to this animal but I take pride in them and want the customer to be assured that my animals leave here with a clean bill of health. If an animal gets sick within the first 7 days, return the animal back to me and I will consider a replacement depending on the circumstance. If an animal dies within the first 7 days, I require a necropsy to be performed by a vet or lab to consider a replacement animal, refunds will not be given under any circumstance. If you are close enough to me, I can perform a necropsy free of charge but it needs to be performed ASAP after death. I will consider a replacement depending on the results and ONLY if I am at fault. This does not cover accidents or anything that happens on your part. The cause of death or illness must be proven to be my fault. I cannot guarantee that my animals will get along with the animals that you currently have either or that the animal will have a temperament that you prefer. A 30 day quarantine should be observed before placing my animals with an animal of your own. Do not cross species. On the other hand - I will take back all animals that are sold here. A 50% refund will be given if the animal is returned within the first 7 days, just in case the situation does not work out. Remember, the deposit was non-refundable. Past the initial 7 days, no refund will be given, but my doors will always be open if an animal needs to be returned. You must pay for all vet bills, labs and necropsies, I am not responsible once the animal leaves my care. If an animal is being transported or railroaded, the 7 day guarantee does not apply since I am not responsible for the person who is handling the animal - you must take full responsibility from the point it leaves my home no matter the outcome.


Every animal that leaves my home will be in excellent condition health wise. I ensure that an animal is healthy before it leaves my home. If your animal becomes sick, I am not responsible for your vet bills. You take on that responsibility as soon as it leaves my care. If you have any concern, you are more than welcome to take the animal to the vet within the first 24 hrs for a check up, but at your cost. I do require that I be contacted if something does happen to the animal so that I will know if there are any genetic defects that I need to be aware of.


If you are concerned about the number of animals that I have here and how they are being raised, please know that I follow all USDA regulations and that I do not wholesale or sell commercially. Anyone is allowed to come to my barn and see my setup if they have any sort of worries.. as I am not a chinchilla mill and do not pump out animals in high numbers. I sell to the general public for pets and to other chinchilla breeders only. 


http://www.aphis.usda.gov/publications/animal_welfare/2013/faq_retail_pets_final_rule.pdf